Complaints procedure

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At Paths for All we wish to deliver a professional and courteous service to all our partners, colleagues and service users.

If something goes wrong or you are dissatisfied with our service, please tell us. We will work with you to resolve it. We aim to learn from complaints and use them to review and improve our services.

This procedure outlines what to do if you need to make a complaint, and what we will do to resolve complaints.